/* ==========================================================================
   RELAX TOURS — WIDGET OMNICANAL GLOBAL (css/relax-widget.css)
   4 Canales: Chatbot IA (RAG) | WhatsApp | Correo Electrónico | Teléfono
   ========================================================================== */

:root {
  --rw-orange: #f97316;
  --rw-orange-light: #fb923c;
  --rw-orange-dark: #ea580c;
  --rw-orange-soft: rgba(249, 115, 22, 0.1);
  --rw-dark: #0f0f0f;
  --rw-dark-card: #18181b;
  --rw-slate: #334155;
  --rw-gray: #64748b;
  --rw-gray-light: #f1f5f9;
  --rw-border: #e2e8f0;
  --rw-white: #ffffff;
  --rw-whatsapp: #25d366;
  --rw-whatsapp-dark: #128c7e;
  --rw-green: #10b981;
  --rw-red: #ef4444;
  --rw-amber: #f59e0b;
  --rw-font-heading: var(--font-heading, "Outfit", -apple-system, BlinkMacSystemFont, sans-serif);
  --rw-font-body: var(--font-body, "Inter", -apple-system, BlinkMacSystemFont, sans-serif);
  --rw-shadow-panel: 0 24px 60px -12px rgba(15, 15, 15, 0.28), 0 8px 24px -4px rgba(249, 115, 22, 0.12);
  --rw-shadow-fab: 0 10px 28px rgba(249, 115, 22, 0.45), 0 4px 12px rgba(15, 15, 15, 0.18);
  --rw-radius-panel: 24px;
}

/* Contenedor Raíz */
.relax-widget-root {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 9990;
  font-family: var(--rw-font-body);
  color: var(--rw-dark);
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

.relax-widget-root *,
.relax-widget-root *::before,
.relax-widget-root *::after {
  box-sizing: border-box;
}

/* ==========================================================================
   BOTÓN FLOTANTE PRINCIPAL (.relax-omnifab) Y TOOLTIP
   ========================================================================== */

.relax-omnifab-wrapper {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: flex-end;
}

.relax-omnifab {
  width: 62px;
  height: 62px;
  border-radius: 50%;
  border: none;
  background: linear-gradient(135deg, var(--rw-orange) 0%, var(--rw-orange-dark) 100%);
  color: var(--rw-white);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--rw-shadow-fab);
  position: relative;
  transition: transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1), box-shadow 0.3s ease;
  outline: none;
}

.relax-omnifab::before {
  content: "";
  position: absolute;
  inset: -4px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--rw-orange), var(--rw-whatsapp));
  opacity: 0.35;
  z-index: -1;
  animation: rwPulseRing 2.8s cubic-bezier(0.24, 0, 0.38, 1) infinite;
}

.relax-omnifab:hover {
  transform: scale(1.07) translateY(-2px);
  box-shadow: 0 14px 34px rgba(249, 115, 22, 0.55), 0 6px 16px rgba(15, 15, 15, 0.22);
}

.relax-omnifab:active {
  transform: scale(0.96);
}

.relax-omnifab:focus-visible {
  box-shadow: 0 0 0 3px var(--rw-white), 0 0 0 6px var(--rw-orange);
}

.relax-omnifab-icon {
  position: absolute;
  width: 28px;
  height: 28px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.35s cubic-bezier(0.4, 0, 0.2, 1), opacity 0.25s ease;
}

.relax-omnifab-icon svg {
  width: 100%;
  height: 100%;
}

.relax-omnifab-icon--open {
  opacity: 1;
  transform: rotate(0deg) scale(1);
}

.relax-omnifab-icon--close {
  opacity: 0;
  transform: rotate(-90deg) scale(0.5);
}

.relax-widget-root.is-open .relax-omnifab {
  background: linear-gradient(135deg, #1e293b 0%, #0f172a 100%);
  box-shadow: 0 10px 25px rgba(15, 23, 42, 0.4);
}

.relax-widget-root.is-open .relax-omnifab::before {
  animation: none;
  opacity: 0;
}

.relax-widget-root.is-open .relax-omnifab-icon--open {
  opacity: 0;
  transform: rotate(90deg) scale(0.5);
}

.relax-widget-root.is-open .relax-omnifab-icon--close {
  opacity: 1;
  transform: rotate(0deg) scale(1);
}

/* Badge indicador online en el FAB */
.relax-omnifab-badge {
  position: absolute;
  top: 2px;
  right: 2px;
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: var(--rw-whatsapp);
  border: 2.5px solid var(--rw-white);
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.2);
}

/* Tooltip Flotante (.relax-omnifab-tooltip) */
.relax-omnifab-tooltip {
  position: absolute;
  right: 76px;
  bottom: 6px;
  width: 270px;
  background: var(--rw-white);
  color: var(--rw-dark);
  padding: 12px 32px 12px 16px;
  border-radius: 16px 16px 4px 16px;
  box-shadow: 0 12px 32px rgba(15, 15, 15, 0.16), 0 2px 6px rgba(15, 15, 15, 0.06);
  border: 1px solid rgba(249, 115, 22, 0.18);
  font-size: 13.5px;
  font-weight: 500;
  line-height: 1.4;
  opacity: 0;
  visibility: hidden;
  transform: translateY(8px) scale(0.96);
  transition: opacity 0.3s ease, transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1), visibility 0.3s;
  pointer-events: none;
  cursor: pointer;
}

.relax-omnifab-tooltip.is-visible {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
  pointer-events: auto;
}

.relax-widget-root.is-open .relax-omnifab-tooltip {
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
}

.relax-omnifab-tooltip-text {
  margin: 0;
  color: #1e293b;
}

.relax-omnifab-tooltip-text strong {
  color: var(--rw-orange-dark);
  font-weight: 700;
}

.relax-omnifab-tooltip-close {
  position: absolute;
  top: 6px;
  right: 8px;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  border: none;
  background: transparent;
  color: #94a3b8;
  font-size: 16px;
  line-height: 1;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.2s, color 0.2s;
}

.relax-omnifab-tooltip-close:hover {
  background: #f1f5f9;
  color: var(--rw-dark);
}

@keyframes rwPulseRing {
  0% {
    transform: scale(0.95);
    opacity: 0.5;
  }
  70% {
    transform: scale(1.25);
    opacity: 0;
  }
  100% {
    transform: scale(1.25);
    opacity: 0;
  }
}

/* ==========================================================================
   PANEL PRINCIPAL (.relax-widget-panel)
   ========================================================================== */

.relax-widget-panel {
  position: absolute;
  bottom: 78px;
  right: 0;
  width: 390px;
  max-width: calc(100vw - 32px);
  height: 580px;
  max-height: calc(100vh - 110px);
  background: var(--rw-white);
  border-radius: var(--rw-radius-panel);
  box-shadow: var(--rw-shadow-panel);
  border: 1px solid rgba(15, 15, 15, 0.08);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(20px) scale(0.95);
  transform-origin: bottom right;
  transition: opacity 0.28s cubic-bezier(0.16, 1, 0.3, 1),
              transform 0.28s cubic-bezier(0.16, 1, 0.3, 1),
              visibility 0.28s;
}

.relax-widget-root.is-open .relax-widget-panel {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
  transform: translateY(0) scale(1);
}

/* ==========================================================================
   HEADER DEL PANEL Y NAVEGACIÓN OMNICANAL
   ========================================================================== */

.relax-widget-header {
  background: linear-gradient(135deg, #141417 0%, #1f242d 55%, #ea580c 145%);
  color: var(--rw-white);
  padding: 16px 18px 14px;
  position: relative;
  flex-shrink: 0;
}

.relax-widget-header-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.relax-widget-brand {
  display: flex;
  align-items: center;
  gap: 11px;
  min-width: 0;
}

.relax-widget-back-btn {
  width: 32px;
  height: 32px;
  border-radius: 10px;
  border: 1px solid rgba(255, 255, 255, 0.16);
  background: rgba(255, 255, 255, 0.08);
  color: var(--rw-white);
  display: none;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  flex-shrink: 0;
  transition: background 0.2s, transform 0.2s;
}

.relax-widget-back-btn.is-visible {
  display: inline-flex;
}

.relax-widget-back-btn:hover {
  background: rgba(255, 255, 255, 0.18);
  transform: translateX(-2px);
}

.relax-widget-avatar {
  width: 40px;
  height: 40px;
  border-radius: 12px;
  background: linear-gradient(135deg, var(--rw-orange) 0%, var(--rw-orange-dark) 100%);
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--rw-font-heading);
  font-weight: 800;
  font-size: 16px;
  color: var(--rw-white);
  position: relative;
  flex-shrink: 0;
  box-shadow: 0 4px 12px rgba(249, 115, 22, 0.35);
}

.relax-widget-avatar img {
  width: 100%;
  height: 100%;
  object-fit: contain;
  border-radius: 10px;
  padding: 3px;
  background: rgba(255, 255, 255, 0.95);
}

.relax-widget-status-dot {
  position: absolute;
  bottom: -2px;
  right: -2px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: var(--rw-whatsapp);
  border: 2px solid #18181b;
}

.relax-widget-titles {
  min-width: 0;
}

.relax-widget-title {
  margin: 0;
  font-family: var(--rw-font-heading);
  font-size: 15.5px;
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--rw-white);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.relax-widget-subtitle {
  margin: 2px 0 0;
  font-size: 12px;
  color: rgba(255, 255, 255, 0.78);
  display: flex;
  align-items: center;
  gap: 5px;
}

.relax-widget-close-btn {
  width: 32px;
  height: 32px;
  border-radius: 10px;
  border: none;
  background: rgba(255, 255, 255, 0.1);
  color: rgba(255, 255, 255, 0.85);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background 0.2s, color 0.2s;
}

.relax-widget-close-btn:hover {
  background: rgba(255, 255, 255, 0.22);
  color: var(--rw-white);
}

/* Barra rápida de navegación omnicanal */
.relax-widget-nav {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 6px;
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px solid rgba(255, 255, 255, 0.12);
}

.relax-widget-nav-btn {
  border: none;
  background: rgba(255, 255, 255, 0.08);
  color: rgba(255, 255, 255, 0.82);
  border-radius: 9px;
  padding: 6px 4px;
  font-family: var(--rw-font-body);
  font-size: 11px;
  font-weight: 600;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 4px;
  transition: background 0.2s, color 0.2s, transform 0.15s;
}

.relax-widget-nav-btn:hover {
  background: rgba(255, 255, 255, 0.18);
  color: var(--rw-white);
}

.relax-widget-nav-btn.is-active {
  background: var(--rw-orange);
  color: var(--rw-white);
  box-shadow: 0 2px 8px rgba(249, 115, 22, 0.4);
}

/* ==========================================================================
   CUERPO Y VISTAS INTERNAS
   ========================================================================== */

.relax-widget-body {
  position: relative;
  flex: 1;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  background: #f8fafc;
}

.relax-view {
  display: none;
  flex-direction: column;
  flex: 1;
  height: 100%;
  overflow-y: auto;
  animation: rwFadeInView 0.22s ease-out;
}

.relax-view.is-active {
  display: flex;
}

@keyframes rwFadeInView {
  from {
    opacity: 0;
    transform: translateY(6px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

/* ==========================================================================
   VISTA 0: MENÚ PRINCIPAL / SELECTOR OMNICANAL
   ========================================================================== */

.relax-menu-container {
  padding: 18px 16px;
  display: flex;
  flex-direction: column;
  gap: 11px;
  flex: 1;
}

.relax-menu-intro {
  background: var(--rw-white);
  border: 1px solid var(--rw-border);
  border-radius: 16px;
  padding: 13px 15px;
  box-shadow: 0 2px 8px rgba(15, 15, 15, 0.03);
}

.relax-menu-intro-title {
  margin: 0 0 3px;
  font-family: var(--rw-font-heading);
  font-size: 15px;
  font-weight: 700;
  color: var(--rw-dark);
}

.relax-menu-intro-desc {
  margin: 0;
  font-size: 12.5px;
  color: var(--rw-gray);
}

.relax-channel-card {
  width: 100%;
  text-align: left;
  background: var(--rw-white);
  border: 1px solid var(--rw-border);
  border-radius: 16px;
  padding: 13px 14px;
  display: flex;
  align-items: center;
  gap: 13px;
  cursor: pointer;
  transition: transform 0.2s ease, box-shadow 0.2s ease, border-color 0.2s ease;
}

.relax-channel-card:hover {
  transform: translateY(-2px);
  box-shadow: 0 8px 20px rgba(15, 15, 15, 0.07);
  border-color: rgba(249, 115, 22, 0.45);
}

.relax-channel-icon {
  width: 44px;
  height: 44px;
  border-radius: 13px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
  flex-shrink: 0;
}

.relax-channel-icon--ai {
  background: linear-gradient(135deg, rgba(249, 115, 22, 0.16), rgba(234, 88, 12, 0.08));
  color: var(--rw-orange-dark);
}

.relax-channel-icon--whatsapp {
  background: rgba(37, 211, 102, 0.14);
  color: #16a34a;
}

.relax-channel-icon--mail {
  background: rgba(59, 130, 246, 0.12);
  color: #2563eb;
}

.relax-channel-icon--phone {
  background: rgba(20, 184, 166, 0.14);
  color: #0d9488;
}

.relax-channel-info {
  flex: 1;
  min-width: 0;
}

.relax-channel-title {
  margin: 0;
  font-family: var(--rw-font-heading);
  font-size: 14.5px;
  font-weight: 700;
  color: var(--rw-dark);
  display: flex;
  align-items: center;
  gap: 6px;
}

.relax-channel-tag {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  padding: 2px 6px;
  border-radius: 99px;
  background: var(--rw-orange-soft);
  color: var(--rw-orange-dark);
  letter-spacing: 0.03em;
}

.relax-channel-desc {
  margin: 2px 0 0;
  font-size: 12px;
  color: var(--rw-gray);
  line-height: 1.35;
}

.relax-channel-arrow {
  color: #94a3b8;
  font-size: 18px;
  transition: transform 0.2s, color 0.2s;
}

.relax-channel-card:hover .relax-channel-arrow {
  transform: translateX(3px);
  color: var(--rw-orange);
}

.relax-menu-footer {
  margin-top: auto;
  text-align: center;
  font-size: 11px;
  color: #94a3b8;
  padding-top: 4px;
}

/* ==========================================================================
   VISTA 1A: PANTALLA PRE-CHAT (GATEKEEPER DE LEADS)
   ========================================================================== */

.relax-prechat-wrap {
  padding: 18px 18px 20px;
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.relax-prechat-card {
  background: var(--rw-white);
  border-radius: 18px;
  padding: 18px 16px;
  border: 1px solid var(--rw-border);
  box-shadow: 0 4px 14px rgba(15, 15, 15, 0.04);
}

.relax-prechat-header {
  margin-bottom: 14px;
}

.relax-prechat-badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 11px;
  font-weight: 700;
  color: var(--rw-orange-dark);
  background: var(--rw-orange-soft);
  padding: 3px 9px;
  border-radius: 99px;
  margin-bottom: 6px;
}

.relax-prechat-title {
  margin: 0 0 4px;
  font-family: var(--rw-font-heading);
  font-size: 16.5px;
  font-weight: 700;
  color: var(--rw-dark);
}

.relax-prechat-subtitle {
  margin: 0;
  font-size: 12.5px;
  color: var(--rw-gray);
  line-height: 1.4;
}

.relax-form-group {
  margin-bottom: 12px;
}

.relax-form-label {
  display: block;
  font-size: 12px;
  font-weight: 600;
  color: var(--rw-slate);
  margin-bottom: 5px;
}

.relax-form-input,
.relax-form-select,
.relax-form-textarea {
  width: 100%;
  border: 1.5px solid var(--rw-border);
  border-radius: 11px;
  padding: 9px 12px;
  font-family: var(--rw-font-body);
  font-size: 13.5px;
  color: var(--rw-dark);
  background: #ffffff;
  transition: border-color 0.2s, box-shadow 0.2s;
  outline: none;
}

.relax-form-input:focus,
.relax-form-select:focus,
.relax-form-textarea:focus {
  border-color: var(--rw-orange);
  box-shadow: 0 0 0 3px rgba(249, 115, 22, 0.14);
}

.relax-form-input.has-error,
.relax-form-textarea.has-error {
  border-color: var(--rw-red);
  background: #fef2f2;
}

.relax-phone-row {
  display: grid;
  grid-template-columns: 112px 1fr;
  gap: 8px;
}

.relax-form-help {
  display: block;
  margin-top: 4px;
  font-size: 11px;
  color: #64748b;
}

.relax-field-error {
  display: none;
  margin-top: 4px;
  font-size: 11.5px;
  font-weight: 500;
  color: var(--rw-red);
}

.relax-field-error.is-visible {
  display: block;
}

.relax-btn-primary {
  width: 100%;
  border: none;
  border-radius: 12px;
  padding: 11px 16px;
  background: linear-gradient(135deg, var(--rw-orange) 0%, var(--rw-orange-dark) 100%);
  color: var(--rw-white);
  font-family: var(--rw-font-heading);
  font-size: 14px;
  font-weight: 700;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  box-shadow: 0 6px 18px rgba(249, 115, 22, 0.32);
  transition: transform 0.2s, box-shadow 0.2s, opacity 0.2s;
}

.relax-btn-primary:hover:not(:disabled) {
  transform: translateY(-1px);
  box-shadow: 0 8px 22px rgba(249, 115, 22, 0.42);
}

.relax-btn-primary:disabled {
  opacity: 0.65;
  cursor: not-allowed;
}

.relax-privacy-note {
  margin-top: 10px;
  font-size: 11px;
  color: #64748b;
  text-align: center;
  line-height: 1.35;
}

/* ==========================================================================
   VISTA 1B: PANTALLA DE CONVERSACIÓN CHAT IA
   ========================================================================== */

.relax-chat-stage {
  display: flex;
  flex-direction: column;
  flex: 1;
  height: 100%;
  overflow: hidden;
}

.relax-chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 14px 14px 8px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  scroll-behavior: smooth;
}

.relax-msg {
  max-width: 85%;
  padding: 10px 13px;
  border-radius: 16px;
  font-size: 13.2px;
  line-height: 1.48;
  word-wrap: break-word;
  position: relative;
  animation: rwFadeInView 0.2s ease-out;
}

.relax-msg p {
  margin: 0 0 6px;
}

.relax-msg p:last-child {
  margin-bottom: 0;
}

.relax-msg ul {
  margin: 4px 0 6px 16px;
  padding: 0;
}

.relax-msg li {
  margin-bottom: 3px;
}

.relax-msg--model {
  align-self: flex-start;
  background: var(--rw-white);
  color: var(--rw-dark);
  border: 1px solid var(--rw-border);
  border-bottom-left-radius: 4px;
  box-shadow: 0 2px 6px rgba(15, 15, 15, 0.04);
}

.relax-msg--user {
  align-self: flex-end;
  background: linear-gradient(135deg, var(--rw-orange) 0%, var(--rw-orange-dark) 100%);
  color: var(--rw-white);
  border-bottom-right-radius: 4px;
  box-shadow: 0 3px 10px rgba(249, 115, 22, 0.25);
}

.relax-msg a {
  color: var(--rw-orange-dark);
  font-weight: 600;
  text-decoration: underline;
}

.relax-msg--user a {
  color: var(--rw-white);
}

/* Botón embebido en burbuja (ej. cuando hay Rate Limit / derivación a WhatsApp) */
.relax-msg-wa-cta {
  margin-top: 8px;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: var(--rw-whatsapp);
  color: var(--rw-white) !important;
  text-decoration: none !important;
  font-size: 12px;
  font-weight: 700;
  padding: 7px 12px;
  border-radius: 99px;
  border: none;
  cursor: pointer;
  box-shadow: 0 3px 10px rgba(37, 211, 102, 0.3);
}

.relax-msg-wa-cta:hover {
  background: var(--rw-whatsapp-dark);
}

/* Indicador "Escribiendo..." */
.relax-typing {
  align-self: flex-start;
  background: var(--rw-white);
  border: 1px solid var(--rw-border);
  border-radius: 16px 16px 16px 4px;
  padding: 10px 14px;
  display: none;
  align-items: center;
  gap: 5px;
  width: fit-content;
  margin: 0 14px 6px;
}

.relax-typing.is-visible {
  display: inline-flex;
}

.relax-typing-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--rw-orange);
  animation: rwTypingBounce 1.3s infinite ease-in-out;
}

.relax-typing-dot:nth-child(2) {
  animation-delay: 0.18s;
}

.relax-typing-dot:nth-child(3) {
  animation-delay: 0.36s;
}

@keyframes rwTypingBounce {
  0%, 80%, 100% {
    transform: scale(0.65);
    opacity: 0.45;
  }
  40% {
    transform: scale(1.1);
    opacity: 1;
  }
}

/* Chips Rápidos */
.relax-quick-chips {
  display: flex;
  gap: 6px;
  overflow-x: auto;
  padding: 6px 12px 8px;
  background: #f8fafc;
  border-top: 1px solid rgba(226, 232, 240, 0.7);
  scrollbar-width: none;
  flex-shrink: 0;
}

.relax-quick-chips::-webkit-scrollbar {
  display: none;
}

.relax-chip {
  border: 1px solid rgba(249, 115, 22, 0.3);
  background: var(--rw-white);
  color: var(--rw-slate);
  border-radius: 99px;
  padding: 5px 11px;
  font-family: var(--rw-font-body);
  font-size: 11.5px;
  font-weight: 600;
  white-space: nowrap;
  cursor: pointer;
  transition: background 0.2s, color 0.2s, border-color 0.2s;
  flex-shrink: 0;
}

.relax-chip:hover {
  background: var(--rw-orange);
  color: var(--rw-white);
  border-color: var(--rw-orange);
}

/* Input Inferior del Chat */
.relax-chat-Composer {
  background: var(--rw-white);
  border-top: 1px solid var(--rw-border);
  padding: 10px 12px;
  display: flex;
  flex-direction: column;
  gap: 4px;
  flex-shrink: 0;
}

.relax-chat-input-row {
  display: flex;
  align-items: center;
  gap: 8px;
}

.relax-chat-input {
  flex: 1;
  border: 1.5px solid var(--rw-border);
  border-radius: 99px;
  padding: 9px 14px;
  font-family: var(--rw-font-body);
  font-size: 13.2px;
  color: var(--rw-dark);
  outline: none;
  transition: border-color 0.2s;
}

.relax-chat-input:focus {
  border-color: var(--rw-orange);
}

.relax-chat-send {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  border: none;
  background: linear-gradient(135deg, var(--rw-orange) 0%, var(--rw-orange-dark) 100%);
  color: var(--rw-white);
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  flex-shrink: 0;
  transition: transform 0.18s, opacity 0.18s;
}

.relax-chat-send:hover:not(:disabled) {
  transform: scale(1.06);
}

.relax-chat-send:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.relax-chat-meta {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 0 6px;
  font-size: 10.5px;
  color: #94a3b8;
}

/* ==========================================================================
   VISTA 3: CORREO ELECTRÓNICO
   ========================================================================== */

.relax-mail-wrap {
  padding: 16px 18px 20px;
}

.relax-mail-card {
  background: var(--rw-white);
  border: 1px solid var(--rw-border);
  border-radius: 18px;
  padding: 16px;
  box-shadow: 0 4px 14px rgba(15, 15, 15, 0.04);
}

.relax-alert {
  display: none;
  padding: 10px 12px;
  border-radius: 11px;
  font-size: 12.5px;
  font-weight: 500;
  margin-top: 10px;
}

.relax-alert.is-visible {
  display: block;
}

.relax-alert--success {
  background: #ecfdf5;
  color: #065f46;
  border: 1px solid #a7f3d0;
}

.relax-alert--error {
  background: #fef2f2;
  color: #991b1b;
  border: 1px solid #fecaca;
}

/* ==========================================================================
   VISTA 4: LLAMADA TELEFÓNICA (HORARIO COMERCIAL ARGENTINA)
   ========================================================================== */

.relax-phone-wrap {
  padding: 18px 16px;
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.relax-phone-card {
  background: var(--rw-white);
  border: 1px solid var(--rw-border);
  border-radius: 18px;
  padding: 20px 16px;
  text-align: center;
  box-shadow: 0 4px 16px rgba(15, 15, 15, 0.04);
}

.relax-phone-status-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 12px;
  border-radius: 99px;
  font-size: 12px;
  font-weight: 700;
  margin-bottom: 12px;
}

.relax-phone-status-badge.is-open {
  background: #ecfdf5;
  color: #047857;
  border: 1px solid #a7f3d0;
}

.relax-phone-status-badge.is-closed {
  background: #fffbeb;
  color: #b45309;
  border: 1px solid #fde68a;
}

.relax-phone-status-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
}

.relax-phone-status-badge.is-open .relax-phone-status-dot {
  background: #10b981;
}

.relax-phone-status-badge.is-closed .relax-phone-status-dot {
  background: #f59e0b;
}

.relax-phone-number {
  font-family: var(--rw-font-heading);
  font-size: 24px;
  font-weight: 800;
  color: var(--rw-dark);
  margin: 4px 0 8px;
  letter-spacing: -0.02em;
}

.relax-phone-message {
  font-size: 13px;
  color: var(--rw-slate);
  margin: 0 0 14px;
  line-height: 1.45;
}

.relax-phone-schedule {
  background: #f8fafc;
  border: 1px solid var(--rw-border);
  border-radius: 12px;
  padding: 11px 12px;
  text-align: left;
  font-size: 12px;
  color: var(--rw-slate);
  margin-bottom: 16px;
}

.relax-phone-schedule-title {
  font-weight: 700;
  color: var(--rw-dark);
  margin-bottom: 4px;
  display: flex;
  align-items: center;
  gap: 6px;
}

.relax-phone-actions {
  display: flex;
  flex-direction: column;
  gap: 9px;
}

.relax-btn-call {
  width: 100%;
  border: none;
  border-radius: 12px;
  padding: 11px 16px;
  background: linear-gradient(135deg, #0d9488 0%, #0f766e 100%);
  color: var(--rw-white);
  font-family: var(--rw-font-heading);
  font-size: 14px;
  font-weight: 700;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  cursor: pointer;
}

.relax-btn-whatsapp {
  width: 100%;
  border: none;
  border-radius: 12px;
  padding: 11px 16px;
  background: var(--rw-whatsapp);
  color: var(--rw-white);
  font-family: var(--rw-font-heading);
  font-size: 14px;
  font-weight: 700;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  box-shadow: 0 4px 14px rgba(37, 211, 102, 0.3);
  transition: background 0.2s, transform 0.2s;
}

.relax-btn-whatsapp:hover {
  background: var(--rw-whatsapp-dark);
  transform: translateY(-1px);
}

.relax-btn-secondary {
  width: 100%;
  border: 1.5px solid var(--rw-border);
  border-radius: 12px;
  padding: 10px 16px;
  background: var(--rw-white);
  color: var(--rw-dark);
  font-family: var(--rw-font-heading);
  font-size: 13.5px;
  font-weight: 700;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  transition: border-color 0.2s, background 0.2s;
}

.relax-btn-secondary:hover {
  border-color: var(--rw-orange);
  background: var(--rw-orange-soft);
}

/* ==========================================================================
   RESPONSIVE MOBILE (@media max-width: 480px)
   ========================================================================== */

@media (max-width: 480px) {
  .relax-widget-root {
    bottom: 16px;
    right: 16px;
  }

  .relax-omnifab {
    width: 58px;
    height: 58px;
  }

  .relax-omnifab-tooltip {
    right: 68px;
    width: calc(100vw - 104px);
    max-width: 250px;
    font-size: 12.5px;
  }

  .relax-widget-panel {
    position: fixed;
    bottom: 84px;
    right: 12px;
    left: 12px;
    width: auto;
    max-width: none;
    height: calc(100vh - 104px);
    max-height: 620px;
    border-radius: 20px;
  }
}